Ballyfermot College of Further Education BCFE

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Tourism – Travel & Tourism Level 5

Course Code: RTC

Duration: 1 Year

Travel & Tourism students will gain skills in reception & passenger service, cabin crew training & cover airline studies.

In one year, Travel & Tourism students will gain skills in reception & passenger service, airline studies, travel agent & cabin crew training.

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OVERVIEW

This travel and tourism course is a broad tourism course aimed at those students who are interested in a career in travel and tourism. Students will do a range of areas, from hotel front office, cabin crew training, airline studies to travel agent studies. Students also study reception and frontline office skills, learning hotel reservations software.  This opens up opportunities to work in hotels as receptionists or a range of other reception jobs, such as gyms and business receptions. At the end of the year, students will be awarded with two tourism qualifications, a QQI level 5 certificate in travel and tourism and a certificate from the International Academy of Travel, which covers cabin crew training, passenger services and travel agent training.

Qualified students will graduate with the benefit of having gained valuable practical knowledge of how to deal with customers in person or by phone, a better understanding of the necessary skills required in the tourism sector, have a deep understanding of the passenger service agent & cabin crew role and responsibilities, as well as excellent personal presentation and front line people skills adapted to the tourism and travel sector.

Students can work in a variety of areas , including the hotel sector from learning the practical front office hotel reservation system and travel and tourism industry.  These skills can be easily transferred and used in  office and administration roles, combining customer service, word processing and reception and front line office skills.

While BCFE continues to partake in the EC funded Erasmus+ programme and has prepared work experience placements for the 2020 – 2021 academic year the College will continue to be guided by the HSE and NPHET. Therefore, travel abroad may be postponed or cancelled depending on the advice from the Government. 

COURSE CONTENT

  • Tourism Information and Administration
  • Tourism Principals and Practice
  • Communications
  • Customer Service
  • Work Experience
  • Word Processing
  • Reception and Frontline Office Skills
  • Irish Cultural and Heritage Resources
  • Ready for take Off – this module prepares the student for work in the airline industry either as cabin crew or passenger services agents or in travel agencies

 STUDENTS’ WORK

View past students’ work.

Travel & Tourism students will gain skills in reception & passenger service, cabin crew training & cover airline studies.

ENTRY REQUIREMENTS

Five O6/H7 in Leaving Certificate/LCVP or a merit in Leaving Certificate Applied or QQI Level 4
Certificate. The academic requirements may be waived for mature applicants (21+).

CERTIFICATION

Travel & Tourism students will gain skills in reception & passenger service, cabin crew training & cover airline studies.

PROGRESSION

Graduates that receive a Merit profile may apply for entry to the QQI Level 6 Travel and Tourism course which includes an Erasmus+ programme where students work abroad for 6 weeks. Students can also apply for entry to other higher national diploma courses offered in the college.

Graduates may progress to courses in Higher Education Institutions on a competitive basis through the new QQI Common Awards System (CAS). For information on the scheme see Higher Education Links Scheme.

FACILITIES

  • Trips and excursions to various tourist destinations in Ireland
  • Hosting college events as part of work experience
  • Work experience in organisations, such as travel agencies, hotels and museums.
  • Interview techniques
  • Personal presentation skills
  • Job applications
  • Wearing a uniform one day per week
  • Intensive one day training in Waterford airport
  • Cabin crew duties and responsibilities
  • Checking-in and boarding passengers
  • Hotelier hub/front office reservation system
  • Industry specialist talks
  • Students have the opportunity to apply for Erasmus+ programme
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