Ballyfermot College of Further Education BCFE

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Business – Office Administration & IT Skills Level 5

Course Code BOS

NFQ Level 5

Duration 1 Year

QQI Code 5M1997

Award QQI Level 5 Certificate in Office Administration

This 1-year course offers a good foundation in business, office administration and secretarial skills for work in modern business environment

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This one year course in Office Administration offers you a solid foundation in the exciting area of Business, Office and Administration Studies.

This varied and rewarding programme provides you with the opportunity to gain an understanding of the world of business and business practices, and to develop the wide range of transferable skills needed to secure employment in a modern business or office environment. This course combines the unique aspects of business knowledge with the practical IT and office skills required in today’s business world.

As part of the programme in Office Administration, you will partake in modules specific to working in a range of business environments including customer service and business law. You will also learn practical technical skills in text production, word processing and spreadsheets. An enjoyable aspect of this course is the out-of-college work experience undertaken by students. You will participate in a two-week work placement where you will obtain real-world experience in business and office environments.

Course Content

  • Customer Service
  • Business Law
  • Text Production
  • Spreadsheets
  • Word Processing
  • Communications
  • Information and Administration
  • Bookkeeping – Manual and Computerised
  • Work Experience

Entry Requirements

  • Five O6/H7 in Leaving Certificate/LCVP including Maths and English or a merit in Leaving Certificate Applied, or a relevant QQI Level 4 Certificate. The academic entry requirements may be waived for mature applicants (21+).


  • Graduates with a merit profile may apply for entry to the BTEC Higher National Diploma in Business (BHND) at BCFE.
  • Graduates of this course may also apply through the CAO and/or the Higher Education Links Scheme for entry to higher and advanced certificate and degree programmes at national Institutes of Technology, Technological Universities and Universities (applicants should confirm linked awards and eligibility requirements with the relevant Higher Education Institution).
Office Administration


I am absolutely delighted that I chose the Business Office and Administration programme in Ballyfermot College as it is the reason why I have my current career. I highly recommend this College and this course. Having originally left secondary school after 3rd year, I thought it would be quite hard getting back into education. However, when I started the one-year BOS course in September 2015, I couldn’t have been happier. The teachers were so helpful and they made everything so easy to understand. As part of this course, students also have the opportunity to complete a two week work (experience) placement in an office environment. I chose to do mine in the Toyota garage in Ashbourne. This went very well and I was even offered a job in reception when I finished my course. After a couple of months of working on reception, I moved to car sales, where I am still currently employed. I have my own office, business cards and everything else that I didn’t expect to have before I started the BOS course.
Ginte Sipaviciute, Car Sales
Business – Office Administration & IT Skills Level 5 (BOS)

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